AuxOffice
Manage Your Office Team with the Same Simplicity as Your Caregivers
AuxOffice extends AuxoCare's workforce management beyond caregivers, giving office staff an easy way to clock in, clock out, track attendance, and manage work hours from one integrated platform. Whether your team works in the office or remotely, AuxOffice keeps everyone connected and accountable.
Features
One-Click Clock In and Clock Out
Allow office staff to clock in and out from their desktop or mobile device with a single click. Eliminate paper timesheets and manual attendance tracking.
Real-Time Attendance Dashboard
Monitor who's currently working, who's late, and who's absent through a live attendance dashboard that provides managers with instant visibility.
Automated Timesheets
Generate accurate timesheets automatically and export employee work hours for payroll processing without manual calculations.
Attendance Alerts
Receive notifications whenever an employee clocks in late or misses a scheduled clock in, allowing managers to address attendance issues quickly.
Integrated Workforce Management
AuxOffice works directly inside AuxoCare, allowing administrators to manage caregivers and office staff from one centralized platform.
Desktop and Mobile Access
Enable employees to clock in securely whether they are working from the office or remotely.
Benefits
Why AuxOffice?
AuxOffice closes the gap between field operations and office management. Instead of managing separate attendance systems, your entire workforce can be managed from a single integrated platform, helping agencies improve efficiency while maintaining complete visibility.
Transcribe Analysis
Turn Every Conversation into Actionable Business Intelligence
Transcribe Analysis automatically records, transcribes, analyzes, and scores every call, giving your agency valuable insights into communication quality, compliance, and staff performance.
Features
Automatic Call Transcription
Every inbound and outbound call is automatically transcribed and securely stored for future reference.
AI Call Scoring
Evaluate conversations using AI-generated quality scores based on communication, compliance, resolution, and important keywords.
Searchable Call History
Instantly locate conversations by keyword, employee, client, or date without manually reviewing recordings.
Performance Analytics
Monitor communication trends across teams and identify coaching opportunities with detailed reporting.
Compliance Documentation
Maintain secure records of all client communications to support audits and compliance requirements.
RingCentral Integration
Automatically import calls from your RingCentral system without requiring additional software.
Benefits
Why Transcribe Analysis?
Every phone call contains valuable information. Transcribe Analysis transforms everyday conversations into searchable data that helps agencies improve service quality, employee performance, and operational efficiency.
AI Outbound Calling
Never Chase Missed Clock-Ins Again
AI Outbound Calling automatically contacts caregivers who miss a scheduled clock in or clock out, confirms attendance, and updates AuxoCare without requiring staff intervention.
Features
AI Voice Assistant
An intelligent AI agent automatically calls caregivers after missed clock-ins or clock-outs using natural voice conversations.
Immediate Follow-Up
Calls are triggered within minutes of a missed attendance event, helping maintain accurate records.
Clock-In and Clock-Out Confirmation
Caregivers can confirm their attendance directly during the phone call without opening an app.
Automatic System Updates
Confirmed attendance is instantly recorded in AuxoCare, eliminating manual corrections.
Scheduler Time Savings
Reduce repetitive follow-up calls and allow office staff to focus on higher-value activities.
Complete Call History
Every AI interaction is recorded with timestamps, outcomes, and caregiver responses for reporting and compliance.
Benefits
Why AI Outbound Calling?
Instead of relying on office staff to chase missed punches, AI Outbound Calling handles the entire process automatically. The result is cleaner records, greater efficiency, and more time for your team to focus on delivering quality care.
